Shipping Information
At Paradis Sport, operated by PARADIS SPORT LLC, we are committed to providing a fast, reliable, and professional shipping experience. Every order is carefully processed and packaged to ensure it arrives safely, on time, and in excellent condition.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, promotional events, or holidays, processing times may be slightly extended.
- Every order undergoes a quality inspection before shipment to ensure product standards are met.
Domestic Shipping (United States)
We offer multiple shipping options throughout the United States:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–4 business days
- Express Shipping: 1–2 business days
All domestic orders include tracking information, allowing customers to monitor shipment progress in real time. Shipping insurance may be included for eligible high-value orders.
International Shipping
Paradis Sport ships to select international destinations through trusted global logistics providers.
- Estimated delivery time: 7–21 business days
- Delivery times may vary depending on customs clearance procedures, destination country regulations, weather conditions, and local carrier operations.
- Customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their local authorities.
- International shipping charges do not include customs-related fees unless otherwise stated.
- Tracking information will be provided once the order has been dispatched.
Shipping Costs
Shipping costs are calculated based on:
- Package weight
- Package dimensions
- Delivery destination
- Selected shipping method
All shipping fees are displayed at checkout before payment confirmation.
From time to time, Paradis Sport may offer promotional free shipping programs for qualifying orders.
Order Tracking & Notifications
Once your order has shipped, you will receive a shipping confirmation email containing:
- Order number
- Tracking number
- Carrier information
- Estimated delivery details
Customers can monitor shipment status directly through the carrier’s tracking system.
Packaging & Handling
To ensure products arrive in excellent condition, all orders are packaged with care using:
- Protective packaging materials
- Secure sealing methods
- Durable shipping containers
- Additional protection for delicate or premium products
Lost, Damaged, or Incorrect Shipments
If your order is lost, damaged during transit, or arrives with incorrect items, please contact us within 7 days of delivery.
Our customer support team will work with the shipping carrier to investigate the issue and determine an appropriate resolution, which may include:
- Replacement shipment
- Store credit
- Refund, where applicable
Customers may be asked to provide photographs and supporting documentation to assist with claims processing.
Shipping Insurance & Liability
Many shipments include shipping protection based on the declared order value.
In the rare event of loss or damage during transit, we will assist customers in filing carrier claims and arranging appropriate replacements or refunds when applicable.
Delivery Delays
While we strive to meet all estimated delivery timelines, delays may occasionally occur due to:
- Severe weather conditions
- Customs inspections
- Carrier disruptions
- High shipping volumes during holidays or promotional periods
- Events beyond our reasonable control
Paradis Sport is not responsible for delays caused by third-party carriers or customs authorities; however, we will assist customers in tracking and resolving shipping issues whenever possible.
Customer Support
Our support team is available to assist with shipping-related questions, including:
- Order tracking
- Delivery estimates
- Shipping status updates
- Lost or delayed shipments
- International shipping inquiries
Email: support@paradissportusa.com
Our Commitment
At Paradis Sport, we are dedicated to providing a transparent, efficient, and dependable shipping experience. From order processing to final delivery, every step is designed to ensure that customers receive their activewear products safely, quickly, and reliably.
PARADIS SPORT LLC
11 Interlaken Rd
Lakeville, CT 06039
United States
Website: https://paradissportusa.com
Customer Support: support@paradissportusa.com